All our figurines are hand-sculpted down to the tiniest details. While our emphasis is on the quality, please understand that every individual figurine will be different and unique in their own way. It is our priority that our customers receive their orders in the best possible condition.
As most of our products are pre-orders, as things progress, we will be updating our product pages with more information.
You may view the most updated information and latest shipping date for your order here.
We get overwhelmed with orders, especially during the festive season! The usual processing duration may be subjected to changes due to the larger-than-usual volume of orders. But rest assured that we are committed to getting your orders shipped out to you!
Where applicable, import and customs duties may be levied when your item crosses the border and is inspected by the customs officer. A small administrative fee may also be raised by the courier to cover the additional cost of processing this charge. Such customs duty and import charges are imposed by your customs authorities and are outside of Mighty Jaxx’s control. It is the responsibility of the customer placing the order to pay any local import taxes and duties. You are encouraged to pay any import taxes and duties on time, so that we can continue with the delivery of your order to you.
Please review our Duties and Taxes FAQ here.
Occasionally, we may amend this FAQ without any prior notice. We advise our customers to review this FAQ periodically to be updated of any changes. By your continued use of our site and services, you consent to our Terms of Service and any changes that may be made from time to time.