The following shall apply to all customers for the products and services offered by Mighty Jaxx International Pte. Ltd., including but not limited to all topline and subsidiary brands such as “Mighty Jaxx” and “Mighty AllStars”.
Help us create a better Mighty Jaxx for you.
To create a better Mighty Jaxx for you, we need your help. You can do this
by providing us with various kinds of information to help us serve you
better, and ultimately improve Mighty Jaxx for everyone. In the remaining
portions of this document, you will find an explanation of the reasons we
request certain information from you, as well as details about how we
obtain and use that information.
you when you access our Services in the manners stated below, and the
use and disclosure by us of such personal data in accordance with the
Singapore Personal Data Protection Act 2012 (“PDPA”).
under our control. By using our Services or otherwise interacting with us,
you consent to our processing of your personal data in accordance with
If you are under the age of 18, please seek relevant consent before using
our Services. By using our Services, you confirm to us that you are 18
years old or over.
about an individual who can be identified: (a) from that data, or (b) from
that data and other information to which we have or are likely to have
access. This includes your name, postal address, email address, date of
birth, telephone numbers, etc.
Making sure that your personal information is secure is very important to
Mighty Jaxx. We are committed to protecting and safeguarding your
B. COLLECTION OF PERSONAL DATA
We collect your personal information from a variety of sources (our
I. Customer queries
In order for a customer relations representative to respond to your
questions or concerns, we may require certain personal information from
you such as your name, email address, PayPal name and email address
and/or telephone number. We will thus collect any information contained
in any correspondence between you and us. For example, if you contact us
via the website, or report a problem to us by email, telephone, or post, we
may keep a record of that correspondence. This information is used to
answer your questions as completely and thoroughly as possible.
When you create an account on our website, you will automatically be a
member of our VIP Program (known as Mighty Assembly). We will collect
any personal data you provide to us when you register for an account with
us, or subscribe to our mailing lists for the purpose of accessing our
Services. This personal data might include your name, address, email
address, phone number, and other information relevant to the account
that you are registering for. We use the particulars you provide to ensure
that you enjoy the respective VIP benefits that you are eligible for, and
also keep you up to date with important announcements.
III. Your visit to our website
We may also collect certain information about your visits to our website
and how you use it. This may include your IP address, geographical
location, device information, browser type, referral source, length of visit,
operating system, number of page views, what you have viewed or
searched for on our Site, and similar information.
This information may be collected by a third party website analytics
service provider on our behalf and/or may be collected using cookies. For
more information on cookies please refer to section IV below.
IV. Information that we collect automatically from your device
Cookies are small files that can be used to store information you have
already provided. Cookies cannot be used to "steal" information about you
remember your preferences. For example, the website may remember
which page you viewed, or the items added to your cart, to make your next
visit more convenient. Nevertheless, cookies can be disabled in your web
browser's Internet Options. You can also find out more about Mighty
Our Services may also contain content and links to other sites that are
operated by third parties that may also operate cookies. We do not control
relevant third party site to find out how that third party site collects and
uses your information and to establish whether and for what purpose they
V. Point of Sale
When you purchase a product from us, we require you to provide your
name, postal address, email address, telephone numbers so that we are
able to facilitate your purchase.
Our store is hosted on Shopify Inc. They provide us with the online e-
commerce platform that allows us to sell our products and services to
Your data is stored through Shopify’s data storage, databases and the
general Shopify application. They store your data on a secure server
behind a firewall.
We will protect your personal data in our possession and/or control by
making reasonable security arrangements (including, where appropriate,
physical, administrative, procedural and information & communications
technology measures) to prevent unauthorised or accidental access,
collection, use, disclosure, copying, modification, disposal or destruction
of your personal data, or other similar risks. Such arrangements include
requiring our personnel to adopt appropriate access controls to the
Notwithstanding the above, please note that we do not control these third-
relevant third party site to find out how that site and/or platform collects
and uses your information.
If you choose a direct payment gateway to complete your purchase, then
Shopify stores your credit card data. It is encrypted through the Payment
Card Industry Data Security Standard (PCI-DSS). Your purchase
transaction data is stored only as long as is necessary to complete your
purchase transaction. After that is complete, your purchase transaction
information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
C. PERSONAL DATA WE RECEIVE FROM THIRD PARTIES
We may collect personal data about you from third parties that we work
closely with for the purposes of providing the Services. We may also
engage third parties to operate websites on our behalf; these entities may
collect personal data directly from you about your visits to our website on
We may also receive personal data about you from third parties where you
have consented to such third party sharing your personal data with us for
specific purposes. For example, we might receive personal data about you
from third parties if you have indicated to that third party that you would
like to hear from us, with more information about our Services.
D. USE AND DISCLOSURE OF PERSONAL DATA
By providing your personal data to us, you agree that we may collect, use
and/or disclose your personal data for any or all of the following
a. to allow us to perform our obligations to you, including responding to,
handling, and processing queries, requests, applications, complaints, and
feedback from you;
b. managing your relationship with us, including, tracking your purchase
records, allocating points according to your purchase records, updating
you periodically about relevant promotions or new product launches,
redeeming your VIP points for discount codes on our website;
c. perform data analytics and update our profiling of customer
preferences so that we may be able to serve you better such as providing
customised recommendations to you based on your preferences and
d. complying with any applicable laws, regulations, codes of practice,
guidelines, or rules, or to assist in law enforcement and investigations
conducted by any governmental and/or regulatory authority;
e. transmitting to any unaffiliated third parties including our third party
service providers and agents, for the aforementioned purposes;
f. any other purposes for which you have provided the information; and/or
g. any other incidental business purposes related to or in connection with
Further, you agree that we can share your personal data with:
a. any other selected third parties that we work with where necessary for
the purposes of delivering you with the Services or any other services that
you request from us. We might also engage other third party
subcontractors or service providers to help us host our website, such as
Shopify Inc, as mentioned above;
b. any other selected third party that you consent to our sharing your
personal data with for marketing purposes;
c. any prospective seller or buyer of our business or assets, in the event
that we decide to sell or buy any business or assets; and/or
d. any other third parties where necessary to enable us to enforce our
legal rights, or to protect the rights, property or safety of our employees
or where such disclosure may be permitted or required by law.
E. MANAGING YOUR PERSONAL DATA / YOUR RIGHTS
If you do not want us to continue sending any marketing materials to you,
you can decide to opt-out of these types of marketing material at any time
by changing the settings in your profile or by clicking the unsubscribe link
at the bottom of any email we send to you.
The consent that you provide for the collection, use and disclosure of your
personal data will remain valid until such time it is being withdrawn by
you in writing. You may withdraw consent and request us to stop using
and/or disclosing your personal data for any or all of the purposes listed
above by submitting your request in writing or via email to our Data
Protection Officer at the contact details provided below. Please note that
depending on the nature and scope of your request, this may adversely
affect our ability to continue to serve you.
By providing your personal data to us, you have ensured that the data is
accurate. You may, at any time, log in to your account to amend / correct
any of your personal data. If you would like us to update your personal
data, remove your name from our mailing list, or if you have any questions
do reach out to us in writing or via email to our Data Protection Officer at
the contact details provided below.
F. CONTACTING US
You may contact our Data Protection Officer at firstname.lastname@example.org.
updated of any changes. By your continued use of this site, you consent to
G. GOVERNING LAW
Singapore laws and any relevant regulations and you agree to submit to
the exclusive jurisdiction of the Singapore courts.