Say whaaaat! The item that you've just looked at is one of many hidden treasures in our MJ Vault!
Most of the items in MJ Vault are either cancelled orders by retailers, extra pieces that we somehow found in our warehouse, or safety stock, which we keep in case of an exchange. The good part is: all these items are IN STOCK and you'll be able to receive them in a jiffy! But it also means that they are extremely limited in quantity. While we try our best to deliver the items to you in perfect condition, we aren't in control of the delivery process.
As such, here are a few things to note:
1. No exchange (possibly)
If a toy that you have purchased from the vault is damaged when it reaches you (damaged packaging is not counted, sorry!), please inform us immediately via email (not via Instagram or Facebook message please) and we will arrange for an exchange, provided that we still have stock for that item.
In the case that we do not have stock for this item anymore, we will offer a store credit refund equal to the value of the toy excluding shipping.
2. No refund
Think of these pieces as our insurance pieces for each release. As such, we don't have insurance funds left for our insurance pieces. So any damaged items which cannot be replaced will not be refunded in cash, but you will be offered store credits instead as mentioned in point #1.
3. If it's sold out here, it's really sold out
Sorry but if it's sold out in MJ Vault, it's seriously sold out, like we-won't-even-be-able-to-sell-one-to-Beyoncé kind of sold out. We will not be reproducing any of them so your best chance is to hunt for them from our list of retailers HERE
4. Stay updated!
We don't know how long these items may stay in MJ Vault, so if you don't wanna miss out on snagging the last few pieces of a toy, subscribe to our newsletter and we'll send an email update when we throw new items into MJ Vault.