As toy collectors, we understand that the packaging box matters.
The team has been working on solutions to reduce the damage incurred during shipping itself and as much as we try to reduce the damages, some things are beyond our control.
Mighty Jaxx is not be able to guarantee mint condition packaging for our shipments.
We apologise that we will not be able to grant a replacement box if there are any creases, dents, scratches or any superficial imperfections to the packaging that occurred during shipping, as long as the toy is not damaged.
We would recommend that you make your purchase it through a retailer, should you require mint condition packaging, as you would be able to inspect the condition of the box before buying.
If you suspect that your box was damaged during the shipping process, do get in touch with us.