Unfortunately, we do not allow for change, cancel or refund your order once they have been placed. Due to the limited nature of our art figures, once purchased, it will be allocated and reserved for you.
Delays in production may occur and we seek your understanding that in those cases, resources have already been allocated to creating your item, thus refunds will not be allowed as well.
All pre-order items shown are prototypes and will be subject to final approval, thus final product may differ, be it in color, structure, material etc. Refunds, in this case, will not be allowed too, as we will only make changes to improve the quality, aesthetics or to simply make production possible. Please take this into consideration before making a purchase.
In stock items may also face packing, stock transferring or shipment delays occasionally, and we do not allow for refunds due to such delays. All orders placed are final.