Fret not, we see your enquiry!
Our Customer Support’s aim is to respond to your email within 3 business days. This timeframe may vary during festive seasons and peak periods.
Please do check the spam/junk folder in your email for our replies, as they might be routed there at times, unfortunately.
If you do contact us via our Facebook and Instagram messages, you can expect a reply within 24 hours, unless it is over the weekends! This timeframe may vary during festive seasons and peak periods.
You may contact us here.
Occasionally, we may amend this FAQ without any prior notice. We advise our customers to review this FAQ periodically to be updated of any changes. By your continued use of our site and services, you consent to our Terms of Service and any changes that may be made from time to time.