MY TRACKING NUMBER IS INVALID
Not to worry! After your order has been processed for shipment, the courier will need to receive your package before they proceed with the delivery. It will take an estimated 3-5 business days for them to update the status of the tracker.
MY TRACKING NUMBER HAS NOT BEEN UPDATED
The status will only be updated once it passes through the different phases of the delivery process. It is common to see a delay in the system as the package is most likely still on the way/during changing of phases.
Occasionally, we may amend this FAQ without any prior notice. We advise our customers to review this FAQ periodically to be updated of any changes. By your continued use of our site and services, you consent to our Terms of Service and any changes that may be made from time to time.