International shipments may be subject to opening and inspection by Customs and/or postal authorities. Individual products and packaging may be opened and inspected. Items may be repacked without out the original care taken when your shipment left our warehouse. We have no control over this process and thus cannot be held responsible or guarantee the condition of any items on arrival.
If your shipment is not cleared by Customs and have been disposed for any reason being failure to pay taxes, duties or fee, please contract your Local Custom agency or if you experienced any other complication with your local Customs agency we recommend that you follow up with them directly.